Castillos Paralegal Services LLC
Last Updated: March 29, 2025
These Terms and Conditions (“Terms”) govern your use of the website operated by Castillos Paralegal Services LLC (“Castillos Paralegal,” “we,” “us,” or “our”) and the services we provide.
By accessing our website or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, please do not use our website or services.
1. SERVICES
Castillos Paralegal Services LLC provides paralegal services as permitted by law. We are not a law firm, and we do not provide legal advice. We assist clients with various document preparation and other paralegal services under the supervision of licensed attorneys when required by law.
Limitations
- We only provide paralegal services as permitted under applicable law
- We cannot represent clients in court proceedings
- We cannot give legal advice
- We cannot accept cases where legal representation is required
2. WEBSITE USE
Acceptable Use
You agree to use our website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use of the website. Prohibited uses include:
- Using the website in any manner that could disable, damage, or impair the site
- Using any robot, spider, or other automatic device to monitor or copy website content
- Introducing viruses, trojans, worms, or other harmful material
- Attempting to gain unauthorized access to secured portions of the website
- Engaging in any activity that interferes with others’ use of the website
Intellectual Property
All content, features, and functionality of our website, including text, graphics, logos, and images, are owned by Castillos Paralegal Services LLC and are protected by United States and international copyright, trademark, and other intellectual property laws.
3. APPOINTMENTS AND CONSULTATIONS
Scheduling
We offer consultations by appointment. Appointments can be scheduled through our website, by phone, or by email. We reserve the right to reschedule appointments when necessary.
Cancellations
If you need to cancel or reschedule an appointment, please provide at least 24 hours’ notice. We reserve the right to charge a cancellation fee for appointments canceled with less than 24 hours’ notice.
4. FEES AND PAYMENT
Service Fees
Our fees for services are as stated on our website or as provided to you in writing before services are rendered. Prices are subject to change without notice.
Payment Terms
Payment is due at the time services are rendered unless alternative arrangements have been made in writing. We accept various payment methods as indicated on our website or communicated to you directly.
Refunds
Refund policies for specific services will be communicated to you before payment. Generally, fees for services already performed are non-refundable.
5. CLIENT RESPONSIBILITIES
Accurate Information
You are responsible for providing accurate and complete information necessary for us to perform our services. We are not responsible for errors or omissions resulting from incomplete or inaccurate information provided by you.
Review of Documents
You are responsible for reviewing all documents prepared by us for accuracy before they are finalized or submitted.
Deadlines
You are responsible for informing us of any relevant deadlines. While we strive to complete all work promptly, we cannot guarantee completion by a specific deadline unless expressly agreed upon in writing.
6. CONFIDENTIALITY
We maintain strict confidentiality regarding all client information. However, we may disclose information when required by law or with your written consent.
7. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Castillos Paralegal Services LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services or website.
Our total liability for any claim arising from our services or these Terms shall not exceed the amount you paid for the specific service giving rise to such claim.
8. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Castillos Paralegal Services LLC and its officers, directors, employees, agents, and representatives from any claims, liabilities, damages, and expenses (including attorney’s fees) arising from your use of our website or services, your violation of these Terms, or your violation of any rights of another.
9. TERMINATION
We reserve the right to terminate services to any client at our discretion. Upon termination, any fees for services already performed shall remain due and payable.
10. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the state where Castillos Paralegal Services LLC is established, without regard to its conflict of law provisions.
11. DISPUTE RESOLUTION
Any dispute arising from these Terms or our services shall be resolved through:
- Informal negotiation – Parties will attempt to resolve any dispute through informal negotiation
- Mediation – If informal negotiation is unsuccessful, the parties will use mediation before resorting to arbitration or litigation
- Arbitration – If mediation is unsuccessful, disputes shall be resolved through binding arbitration
12. CHANGES TO TERMS
We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with a revised “Last Updated” date. Your continued use of our website or services following any changes constitutes your acceptance of the revised Terms.
13. SEVERABILITY
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
14. ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Castillos Paralegal Services LLC regarding your use of our website and services, superseding any prior agreements.
15. CONTACT INFORMATION
If you have any questions about these Terms, please contact us at:
Castillos Paralegal Services LLC
13405 Inglewood Ave Ste #2
Hawthorne, CA 90250
Phone: +1 (310) 528-3538
Email: castilloparalegalservices@gmail.com